Frequently Asked Questions
Common Questions
Account
How to use
Tips for testing
Shipping and Delivery
What is pupbel？
pupbel™ is a site owned by tarinn.com which dedicated to making canine pregnancy tests completely family friendly by providing simple and quick pregnancy tests for dog owners. We provide pet owners with a seamless connection to our innovative pupbel™ pregnancy test kit, which delivers precise results in less than 10 minutes with up to 98% accuracy. Trust us to ensure your dog's health, avoid unnecessary stress and proactively prepare for the arrival of your puppy. Your pet's health is important to us.
What is the test for?
The pupbel™ Pregnancy Test Kit is specifically designed to detect pregnancy in dogs. It provides a simple and quick way for pet owners to determine if their female dogs are pregnant or not.
Test based on?
This Pupbel Dog Pregnancy Test detects pregnancy Hormone Relaxin in a dog's blood using special strips with Relaxin-binding antibodies for quick and accurate results.
Is pupbel reliable?
pupbel™ claims to have a 98% accuracy rate for its Pregnancy Test Kit. However, individual results may vary, and it's essential to follow the instructions carefully for accurate results. It's always a good idea to consult with a veterinarian for confirmation if needed.
When should I test?
It's recommended to use the test No Earlier Than 21 days post-ovulation with slight variations if ovulation time is unknown.
Payment method
You can reach our customer support team via email at help@pupbel.com or through the "Contact Us" section on the website.
Product quality is everything for all precision diagnostics, we are committed to providing assay reagents with high stability, high quality as well as high performance. Before purchasing you can contact to confirm the sample to ensure the product performance, at the same time, if there is a quality problem, please contact us or check out our return policy one-page pupbel.com in detail.
What's included with my test kit?
The pupbel™ Pregnancy Test Kit includes:
1.Pregnancy Test Cassette (Sealed in foil bag)
2.Buffer Tube with Nozzle Cap
3.Sterile Swab for Collecting
4.Sterile One-Time-Use Lancets
5.Instruction for Use
How do I know there is enough sample on the swab?
Once the swab stops absorbing more sample during rolling on the lip, roll it a few more times until it looks dark red and full. Ensure there are no white or paler areas on the swab. Collecting more is fine, but an inadequate sample might miss detecting the pregnancy.
How is the test performed?
If both Test (T) and Control line (c) are visible, the dog is pregnant.
If only control line (c) is visible, the dog is not pregnant or dog is experiencing phantom/pseudopregnancy. The test may have been performed too early, please repeat with a new test after one week.
If only Test line (T)is visible or no lines appear, test procedure error-please retest. Relaxin may persist after fetal absorption or complete abortion and certain medical conditions can cause false positive results.
Accessories
The Safety Lancet in the product is a disposable item, please focus on our instruction when you receive our product.
Storage
All test materials should be stored at 2-30℃ /36-86 ℉.
Where can pupbel ship to?
pupbel can be shipped to most of countries in the world. For more information about which countries we currently ship to, please reach out to our support team via help@pupbel.com or chat on our website.
If you currently live in a state that we do not ship to and would like to be notified when Pupbel is available where you live, please share your email address on the "Register" page and we will notify you when we begin shipping to your state.
Can I return my shipment?
If you are not satisfied with the product, please refer to the " Returns &Refunds " section on our website for detailed information.
What is the shipping cost?
Shipping costs are calculated based on the chosen shipping method and your location country. Shipping costs are calculated at checkout, when you set country to your shipping address.
How long is the delivery time?
Delivery time depends on the chosen shipping method and your location country. Estimated delivery time is 2-4 business days with GLS and 2-8 business days with DHL. Average delivery time to USA is 4 business days.
Did not receive?
If you order our product but still don't receive it, please contact us immediately. We would help you.